Refund Policy

Thank you for shopping with Radiant Roots.

Due to the nature of our hair care products, we do not accept returns on opened or used products for health and safety reasons.

If your order arrives damaged, incorrect, or there is an issue with your order, please contact us within 7 days of delivery so we can assist you.

Please include:

  • Your order number
  • Photos of the product (if applicable)
  • Details about the issue

We want every customer to have a positive experience and will work with you to resolve concerns.

Thank you for supporting Radiant Roots.